A follow-up of what had happened last night. I wrote in a feedback to the bank in regards to how inconvenient things were after that technical fault. I received an email stating to call the help desk again so that they can assist me. They apologised for the inconvenience caused too. This time round when I called, I do not have to print anything nor visit a branch. All I had to do is to use my phone-banking pin number. I can access online banking once again after an hour.
This makes me wonder, why are things not made simpler in the first place. Merry-go-rounds? Do we always have to get to the top management before things go the way it should be? Why no initiative to offer alternatives when stuck in a situation? It is all about customer-service and recovery process. Anyway, am glad things are back to normal this morning.
I am drowsy with that aching wrist. Did not sleep well once again. Too much on mind...Thinking of reporting to work later makes it worse... Till the next log-in, let's all hope online banking here sails smooth for me!
19 May 2007
18 May 2007
Girls Days n Nite
It was yet another lazy day the day before, but I decided to do something with some girls. Visited them at their building. It was cozy and comfortable. Looked through their photo collections and found myself getting old compared to these young girls. We then headed down to Mercato Mall to shop and have our dinner. We all bought something, from really cute tees, tops, shorts and dresses, each to our own liking. Of course, things that are more expensive made us think twice. Except for one gal who finally decided to get her "Little Miss Giggles" from Topshop without hesitation after her lesson learnt. Isn't it true that we sometimes regret not buying the things we fall in love with at first sight?
We then had dinner at the food court and headed back. Two of them are really into the "thrill of winnings", in other simple form - gambling. Started playing cards and I joined them since there was nothing much to do. Knew I can never win anything in the end, won the first 2 rounds with wonder and lost the rest of them. Hee hee, when you don't believe in gambling, don't even try! Along the way we had beers and tidbits and noodles. One other joined us really late and was roped in to play as well. We then stopped and started chatting in the room, two "fainted" on the same bed while the rest of us continued chatting loudly till 3 am in the morning. Chatting with these girls made me feel older. We had a few good laughs though. Been awhile since I giggled and laughed with a group of girls. The no worries be happy kind of setting seems to make me forget the heavy heart of mine.
Woke up this morning and went to another mall to have lunch and shopping again. Little Miss Giggles is in the form of shopping with a high spirit hanging. She is very happy with her purchases though.
We had an incident at ZARA. 2 of them were trying on jeans in the fitting room while I was on shorts. There happened to be an extra security tag in one of the pockets of the pair of jeans they tried. Naturally in order to deem the fit of the jeans, took that extra black tag out of it. The security lady then came asking my friend where she found the tag she is holding on to. "In the pockets," and she pointed to that pair of jeans. I was standing outside witnessing all these. Then the lady asked her again twice, the same question. She replied patiently the same thing. The security lady seemed to think we were trying to be funny. Went into the fitting room the girl was in and checked through. She then looked at us as if we have done something wrong. We then went out of the fitting room, hanging around the shop, still deciding to purchase what we wanted or not. This time the shop assistant came asking the same question! I was mad! All of us were. My girlfriend replied the same thing and pointed to exactly where she found it. The shop assistant repeated the question again, looking at the possessions we have as if we have stolen something. This time, another girlfriend, furious, took out her shopping bags in order to let her search, the shop assistant denied the check, she merely wanted to say, "No, I don't.....", I could not take it any longer. I stood in front of her and said harshly, "She found this in this pocket (pointed at it), you guys have been asking her the same question for almost 5 times. She already told you the same answer over and over again. Do you get it? She found this in this pocket and that's it!" I walked away and hanged back the stuff I wanted to buy. I was mad at how they think we were trying to be cheeky! Then came again another time!!!! The security lady with another security guy! I wanted so much to be mad and furious. My gf then explained it one more last time! We all had a good time saying crude stuff without them understanding. However, we were the stars in the shop as all eyes were on us, from the shop assistants to the security! I then put that behind me and asked for a new pair of shorts that I wanted. Guess what was the reply? "Is there anything wrong with this?" I almost fainted. I just replied saying I want a new piece and asked if there is any! My gf was telling me they always ask that when we ask for a new piece. We paid and graciously walked out giving a disgusted look to them!
We had a coffee break and then after a few more shops, I could not stop thinking... I just cannot resist that pair of shoes. I spotted in Singapore's Adidas Originals shop and saw it here once again. So in the end, I bought it just before we left the mall after much discussion, in case I regret in time to come.
Got home finally and unpacked the things into the cupboard. Wanted to do some errands with my online banking and now I am very upset with what happened. I logged in using the same user name, password that I used all the time. My last log in was a few days ago! The page returned an error message so I thought I was wrong, decided to try again. It got rejected again with the same message. Took out my records on paper to confirm before keying it in. Smiled at myself as everything was CORRECT. Guess what? It returned a message and asked me to key in new password and so on for security reasons!!! I did as requested and that's not the end! The message request me to call the help desk to reactivate. I did... and nope, not a full stop as yet. They want me to print the page out and send it to one of the branch before they can reactivate the account! Pardon me, I know it is for security reasons and I am thankful for that. However, how I can ever type in the wrong thing for 3 times when I did the same for the past year!!! On top of that I am very sure when I look at my records on paper before keying in the same thing again! I am not getting short tempered here, but things here is very troublesome when certain issues can be resolved in a more intelligent way. Wrote in a feedback and I am now thinking of changing my bank if they are not going to resolve this issue with a proper explanation!
I simply do not understand why the service here is of such low quality, or am I asking for too much, setting too high a standard? Even the way they speak, where is the social etiquette?
We then had dinner at the food court and headed back. Two of them are really into the "thrill of winnings", in other simple form - gambling. Started playing cards and I joined them since there was nothing much to do. Knew I can never win anything in the end, won the first 2 rounds with wonder and lost the rest of them. Hee hee, when you don't believe in gambling, don't even try! Along the way we had beers and tidbits and noodles. One other joined us really late and was roped in to play as well. We then stopped and started chatting in the room, two "fainted" on the same bed while the rest of us continued chatting loudly till 3 am in the morning. Chatting with these girls made me feel older. We had a few good laughs though. Been awhile since I giggled and laughed with a group of girls. The no worries be happy kind of setting seems to make me forget the heavy heart of mine.
Woke up this morning and went to another mall to have lunch and shopping again. Little Miss Giggles is in the form of shopping with a high spirit hanging. She is very happy with her purchases though.
We had an incident at ZARA. 2 of them were trying on jeans in the fitting room while I was on shorts. There happened to be an extra security tag in one of the pockets of the pair of jeans they tried. Naturally in order to deem the fit of the jeans, took that extra black tag out of it. The security lady then came asking my friend where she found the tag she is holding on to. "In the pockets," and she pointed to that pair of jeans. I was standing outside witnessing all these. Then the lady asked her again twice, the same question. She replied patiently the same thing. The security lady seemed to think we were trying to be funny. Went into the fitting room the girl was in and checked through. She then looked at us as if we have done something wrong. We then went out of the fitting room, hanging around the shop, still deciding to purchase what we wanted or not. This time the shop assistant came asking the same question! I was mad! All of us were. My girlfriend replied the same thing and pointed to exactly where she found it. The shop assistant repeated the question again, looking at the possessions we have as if we have stolen something. This time, another girlfriend, furious, took out her shopping bags in order to let her search, the shop assistant denied the check, she merely wanted to say, "No, I don't.....", I could not take it any longer. I stood in front of her and said harshly, "She found this in this pocket (pointed at it), you guys have been asking her the same question for almost 5 times. She already told you the same answer over and over again. Do you get it? She found this in this pocket and that's it!" I walked away and hanged back the stuff I wanted to buy. I was mad at how they think we were trying to be cheeky! Then came again another time!!!! The security lady with another security guy! I wanted so much to be mad and furious. My gf then explained it one more last time! We all had a good time saying crude stuff without them understanding. However, we were the stars in the shop as all eyes were on us, from the shop assistants to the security! I then put that behind me and asked for a new pair of shorts that I wanted. Guess what was the reply? "Is there anything wrong with this?" I almost fainted. I just replied saying I want a new piece and asked if there is any! My gf was telling me they always ask that when we ask for a new piece. We paid and graciously walked out giving a disgusted look to them!
We had a coffee break and then after a few more shops, I could not stop thinking... I just cannot resist that pair of shoes. I spotted in Singapore's Adidas Originals shop and saw it here once again. So in the end, I bought it just before we left the mall after much discussion, in case I regret in time to come.
Got home finally and unpacked the things into the cupboard. Wanted to do some errands with my online banking and now I am very upset with what happened. I logged in using the same user name, password that I used all the time. My last log in was a few days ago! The page returned an error message so I thought I was wrong, decided to try again. It got rejected again with the same message. Took out my records on paper to confirm before keying it in. Smiled at myself as everything was CORRECT. Guess what? It returned a message and asked me to key in new password and so on for security reasons!!! I did as requested and that's not the end! The message request me to call the help desk to reactivate. I did... and nope, not a full stop as yet. They want me to print the page out and send it to one of the branch before they can reactivate the account! Pardon me, I know it is for security reasons and I am thankful for that. However, how I can ever type in the wrong thing for 3 times when I did the same for the past year!!! On top of that I am very sure when I look at my records on paper before keying in the same thing again! I am not getting short tempered here, but things here is very troublesome when certain issues can be resolved in a more intelligent way. Wrote in a feedback and I am now thinking of changing my bank if they are not going to resolve this issue with a proper explanation!
I simply do not understand why the service here is of such low quality, or am I asking for too much, setting too high a standard? Even the way they speak, where is the social etiquette?
16 May 2007
Bonkz
Tried to rest from morning, managed just a few hours of light sleep. In heavy sleep debt! How will my dark eye ring circles ever vanish? My rest can never be of normal. I wonder if I am abnormal here.
Done 50% of the laundry, unpacked and place things into their positions. Cleared most of my emails, when will people start sending things that are more meaningful? Appreciate those jokes and video clips that made me laugh silly in my room. Replied a few emails and found a site that leads me to something interesting and left me pondering... how true can this be? Find out for yourself!
http://www.flarn.com/~warlock/tarot/
What Tarot card are you?
You are The Moon
Hope, expectation, Bright promises.
The Moon is a card of magic and mystery - when prominent you know that nothing is as it seems, particularly when it concerns relationships. All logic is thrown out the window.
The Moon is all about visions and illusions, madness, genius and poetry. This is a card that has to do with sleep, and so with both dreams and nightmares. It is a scary card in that it warns that there might be hidden enemies, tricks and falsehoods. But it should also be remembered that this is a card of great creativity, of powerful magic, primal feelings and intuition. You may be going through a time of emotional and mental trial; if you have any past mental problems, you must be vigilant in taking your medication but avoid drugs or alcohol, as abuse of either will cause them irreparable damage. This time however, can also result in great creativity, psychic powers, visions and insight. You can and should trust your intuition.
This was different from the card I got last week...
You are The Sun
Happiness, Content, Joy.
The meanings for the Sun are fairly simple and consistent.
Young, healthy, new, fresh. The brain is working, things that were muddled come clear, everything falls into place, and everything seems to go your way.
The Sun is ruled by the Sun, of course. This is the light that comes after the long dark night, Apollo to the Moon's Diana. A positive card, it promises you your day in the sun. Glory, gain, triumph, pleasure, truth, success. As the moon symbolized inspiration from the unconscious, from dreams, this card symbolizes discoveries made fully consciousness and wide awake. You have an understanding and enjoyment of science and math, beautifully constructed music, carefully reasoned philosophy. It is a card of intellect, clarity of mind, and feelings of youthful energy.
Hmmm, oh well... I don't even know what I am thinking right now. I guess the lack of sleep has gotten me dreamy. Knock knock! Some parts of the two different cards I drew are very applicable though. Last week was more of a light-hearted week. Today I am just feeling so not right. Shall I try again tomorrow to see if there are other differences?
For now, I guess I should try punching myself to dreamland. Tomorrow will be another day to run my errands. If I want to......
Done 50% of the laundry, unpacked and place things into their positions. Cleared most of my emails, when will people start sending things that are more meaningful? Appreciate those jokes and video clips that made me laugh silly in my room. Replied a few emails and found a site that leads me to something interesting and left me pondering... how true can this be? Find out for yourself!
http://www.flarn.com/~warlock/tarot/
What Tarot card are you?
You are The Moon
Hope, expectation, Bright promises.
The Moon is a card of magic and mystery - when prominent you know that nothing is as it seems, particularly when it concerns relationships. All logic is thrown out the window.
The Moon is all about visions and illusions, madness, genius and poetry. This is a card that has to do with sleep, and so with both dreams and nightmares. It is a scary card in that it warns that there might be hidden enemies, tricks and falsehoods. But it should also be remembered that this is a card of great creativity, of powerful magic, primal feelings and intuition. You may be going through a time of emotional and mental trial; if you have any past mental problems, you must be vigilant in taking your medication but avoid drugs or alcohol, as abuse of either will cause them irreparable damage. This time however, can also result in great creativity, psychic powers, visions and insight. You can and should trust your intuition.
This was different from the card I got last week...
You are The Sun
Happiness, Content, Joy.
The meanings for the Sun are fairly simple and consistent.
Young, healthy, new, fresh. The brain is working, things that were muddled come clear, everything falls into place, and everything seems to go your way.
The Sun is ruled by the Sun, of course. This is the light that comes after the long dark night, Apollo to the Moon's Diana. A positive card, it promises you your day in the sun. Glory, gain, triumph, pleasure, truth, success. As the moon symbolized inspiration from the unconscious, from dreams, this card symbolizes discoveries made fully consciousness and wide awake. You have an understanding and enjoyment of science and math, beautifully constructed music, carefully reasoned philosophy. It is a card of intellect, clarity of mind, and feelings of youthful energy.
Hmmm, oh well... I don't even know what I am thinking right now. I guess the lack of sleep has gotten me dreamy. Knock knock! Some parts of the two different cards I drew are very applicable though. Last week was more of a light-hearted week. Today I am just feeling so not right. Shall I try again tomorrow to see if there are other differences?
For now, I guess I should try punching myself to dreamland. Tomorrow will be another day to run my errands. If I want to......
I find myself so far,
Thinking too much.
Worrying for nothing?
I find myself a blank,
Feeling the need to fill.
Completing for answers?
Long trip
Missing in action online? Where did Bibi go? I was away from base to Singapore and Brisbane. NO!!! Not on leave and just a short stay of 2 X 24 hours in SIN, 4 days in Brisbane.
What I am missing now is him, the food in SIN and the time spent with a mate, Shayne. She rocks and we rocked the trip in a simple way.
Food that I grabbed in SIN - fish burger(I am not stupid, it still taste better than...), dim sum at Shang's Place, mee goreng, mutton soup and X.O. fish bee hoon!
Spent simple yet meaningful time with him. I just feel so much of being myself. Had a good topic to chat on. Found out things that I wanted to know but I wish I did not ask and seen for self. Hard for me, guess trust is a mega word for me now. Being away from each other at a distance paints an extreme picture. Where will it go from here, that I leave it to us as time pass by. Happy yet insecure? What can I do?
Food that Shayne and I went for in Brisbane - Hungry Jacks' wrap, food court stuff, dim sum (lost our appetiete when food was presented), Sushi for 3 consecutive days, not forgetting our ice creams!!!
Daily routine there was to eat, shop for the whole day (PS: shops closed at 5pm or earlier), loitering at the Treasury Casino and hanging out together in my room. We girls simply spent each day chatting away(till 5am). We wanted to shop till we drop, however, things there are not as economical like before. We visited the same shops almost everyday, in hope to spot things that we have missed. I was lucky to sweep across that sales rack and found 3 tubes! Gave up a white Roxy bag that I was tempted with! I was Shayne's "bunny" at the casino. I dislike gambling, due to someone who was dear to me. On top of it, I have tested many times, I will lose any amount of money I place in. I can only pass my luck to others. My job was to stand behind her whenever she placed a bet. Many times when I am not with her, she will lose those rounds. Wa La! She must have loved me for the small winnings she made! It's funny how we click and then realise we have lots in common, from liking of Adidas to types of food and views on people and life. This trip was kind of a get to know her excursion!
What kills me from this trip was my wrist that hurts whenever I exert pressure. Bought a wrist guard to hopefully shoo the strain away in time.
What awaits me now is a whole pile of soiled clothings, to be handwashed mostly! AHHH! I just can't start that engine. The look of the laundry basket is pathetic! Everything seem to need a little spa treatment, from my room to the bathroom and Bibi! Oh yes yes and the will power to detox!!!
Missing all the times with Da and Shayne.... till we meet again!
What I am missing now is him, the food in SIN and the time spent with a mate, Shayne. She rocks and we rocked the trip in a simple way.
Food that I grabbed in SIN - fish burger(I am not stupid, it still taste better than...), dim sum at Shang's Place, mee goreng, mutton soup and X.O. fish bee hoon!
Spent simple yet meaningful time with him. I just feel so much of being myself. Had a good topic to chat on. Found out things that I wanted to know but I wish I did not ask and seen for self. Hard for me, guess trust is a mega word for me now. Being away from each other at a distance paints an extreme picture. Where will it go from here, that I leave it to us as time pass by. Happy yet insecure? What can I do?
Food that Shayne and I went for in Brisbane - Hungry Jacks' wrap, food court stuff, dim sum (lost our appetiete when food was presented), Sushi for 3 consecutive days, not forgetting our ice creams!!!
Daily routine there was to eat, shop for the whole day (PS: shops closed at 5pm or earlier), loitering at the Treasury Casino and hanging out together in my room. We girls simply spent each day chatting away(till 5am). We wanted to shop till we drop, however, things there are not as economical like before. We visited the same shops almost everyday, in hope to spot things that we have missed. I was lucky to sweep across that sales rack and found 3 tubes! Gave up a white Roxy bag that I was tempted with! I was Shayne's "bunny" at the casino. I dislike gambling, due to someone who was dear to me. On top of it, I have tested many times, I will lose any amount of money I place in. I can only pass my luck to others. My job was to stand behind her whenever she placed a bet. Many times when I am not with her, she will lose those rounds. Wa La! She must have loved me for the small winnings she made! It's funny how we click and then realise we have lots in common, from liking of Adidas to types of food and views on people and life. This trip was kind of a get to know her excursion!
What kills me from this trip was my wrist that hurts whenever I exert pressure. Bought a wrist guard to hopefully shoo the strain away in time.
What awaits me now is a whole pile of soiled clothings, to be handwashed mostly! AHHH! I just can't start that engine. The look of the laundry basket is pathetic! Everything seem to need a little spa treatment, from my room to the bathroom and Bibi! Oh yes yes and the will power to detox!!!
Missing all the times with Da and Shayne.... till we meet again!
07 May 2007
New!!!
To those who have been reading my blars blars on friendster, this is an invitation to this site of mine from now on. Decided to use this as it is easier for me to access from wherever I am.
The link, "Past Collections" is an archive to the blogs I have, "Travel Bloggies" are the ones for the roaming I bothered to journal down. Photo slides are added for life... I am still working on many of the others... "Times in Dubai" is a summary of events that took place while I am here. From the different activities, party scenes and international friends that I made over the past year half. Just to give an overview to those who have been thinking what has life been for me. Of course, those are just scenes of happenings.
Life for me now is still a road of discoveries. Missing where I really belong still hits me hard when I am all alone. Moments to treasure... I will and with all of you.
The link, "Past Collections" is an archive to the blogs I have, "Travel Bloggies" are the ones for the roaming I bothered to journal down. Photo slides are added for life... I am still working on many of the others... "Times in Dubai" is a summary of events that took place while I am here. From the different activities, party scenes and international friends that I made over the past year half. Just to give an overview to those who have been thinking what has life been for me. Of course, those are just scenes of happenings.
Life for me now is still a road of discoveries. Missing where I really belong still hits me hard when I am all alone. Moments to treasure... I will and with all of you.
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